Social media moderator (JRP)
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£29.99
£29.99
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Social media moderators are responsible for monitoring and managing social media accounts. They commonly work on the customer service team of a company, but they may also be employed by other organizations or individuals who want to monitor their own social media presence.
Social media moderators must have an eye for detail and strong communication skills. They spend most of their day reading through comments, posts, and other content from users. They then decide how to respond to these comments based on the rules set by their employer or client.
- Reviewing comments to ensure they are appropriate before allowing them to be published on the site
- Responding to user comments and questions about topics relevant to the website
- Monitoring social media platforms for breaking news stories and publishing relevant content on the company’s website